Effective Date: 01 October 2025

This Shipping Policy (“Policy”) governs the shipping, handling, and delivery of products purchased from www.mangalorestore.online (“We,” “Us,” or “Our”).

By placing an order on Our website, You (“You” or “Your”) agree to comply with this Policy, which constitutes a legally binding agreement in accordance with applicable laws in India.

1. Scope and Applicability

·  This Policy applies to domestic orders within India only.

·  We currently do not accept or process international orders.

·  All orders must be prepaid through secure online payment methods available on Our website. Cash on Delivery (COD) is currently not available.

·  This Policy complies with applicable laws, rules, and regulations of India, including but not limited to the Consumer Protection (E-Commerce) Rules, 2020.

2. Minimum Order Value and Shipping Charges

· Minimum Order Limit: A minimum order value of ₹499 is required to successfully place an order on Our website.

· Shipping Charges: We are pleased to offer FREE SHIPPING on all prepaid orders across India, subject to the minimum order value of ₹499 being met.

·  For orders below the minimum limit of ₹499, the checkout process will not be completed.

·  All applicable GST and other taxes/levies are displayed transparently at checkout before order confirmation.

·  We reserve the right to modify or discontinue the free shipping offer at Our sole discretion.

3. Service Coverage and Logistics

·  We provide delivery across India, including metropolitan, tier-2, and rural areas, subject to courier partner serviceability.

·  Shipping charges (if any, only in case of a future change in the free shipping policy) are calculated based on volumetric weight, package dimensions, and delivery location.

4. Order Processing and Delivery Timelines

· Order Processing: Orders are processed and dispatched within 24–48 business hours after successful payment confirmation.

· Estimated Delivery Timelines:

o  Metro cities: 2–5 business days

o  Urban areas: 3–7 business days

o  Remote/rural areas: 5–10 business days

· Delay Clause: Delivery timelines are estimates and may be affected by:

o  Courier delays or operational issues

o  Strikes, lockdowns, or natural calamities

o  Government restrictions or other force majeure events

·  We are not liable for delays caused by third-party courier services.

5. Packaging and Handling

·  All products are packed using industry-standard protective materials to maintain product quality and safety during transit.

· Fragile and perishable items receive additional protective packaging.

·  Our packaging process complies with applicable food safety and hygiene standards mandated under Food Safety and Standards Authority of India regulations.

6. Customer Responsibilities

By placing an order, You agree to:

·  Provide accurate and complete shipping information at checkout.

·  Ensure someone is available to receive the delivery at the provided address.

· Inspect the package upon delivery and report any damage, missing items, or discrepancies to Us at support@mangalorestore.online within 48 hours of receipt.

Failure to comply with these responsibilities may limit Your eligibility for replacement, reshipment, or refund.

7. Limitation of Liability and Dispute Resolution

We are not liable for:

·  Delays caused by courier or third-party logistics providers.

·  Loss, damage, or delay due to force majeure events.

·  Losses arising from incorrect or incomplete shipping details provided by You.

Any disputes arising under or in connection with this Policy shall be resolved in accordance with the Arbitration and Conciliation Act, 1996, with proceedings conducted in English. The courts at Bengaluru, Karnataka, India, shall have exclusive jurisdiction.