1. Introduction

At MangaloreStore.Online, your privacy is our top priority. This Privacy Policy explains how we collect, process, store, and use your personal information while ensuring compliance with applicable data protection regulations, including the Information Technology Act, 2000, and other relevant privacy laws in India.

By using our website www.mangalorestore.online, you agree to the practices described in this policy.

2. Definitions

• “Personal Data” – Any information that identifies you, such as name, contact details, payment data, or account information.

• “Cookies” – Small files stored on your device to enhance your browsing experience and personalize content.

• “Data Protection Laws” – Applicable Indian data protection and privacy regulations.

• “User” / “You” – Any person who visits, browses, or interacts with MangaloreStore.Online’s website.

• “Website” – Our online platform, accessible at https://www.mangalorestore.online.

3. Scope and Applicability

This Privacy Policy applies to all information collected from users through the MangaloreStore.Online website, including:

• Placing an order

• Registering an account

• Contacting customer support

• Subscribing to newsletters

• Participating in surveys, contests, or promotions

By accessing our website and providing your information, you consent to the collection and use of data in accordance with this policy.

4. Data We Collect

4.1 Personal Data

We may collect the following details when you use our website:

• Name, billing/shipping address, phone number, and email address

• Payment information such as credit/debit card details, UPI ID, and other transaction-related data

• Account registration details like username and password

• Preferences, reviews, and voluntary feedback

4.2 Non-Personal Data

We also collect non-identifiable technical and analytics data, including:

• Device type, operating system, and browser details

• IP address and approximate location

• Website usage patterns, including pages visited and time spent

• Referring URLs and other performance-related data

5. How We Collect Data

5.1 Direct Collection

We collect personal data directly when you:

• Create an account

• Place an order

• Contact customer support

• Subscribe to marketing updates

5.2 Automatic Collection via Cookies

We use cookies and analytics tools to:

• Personalize user experience

• Improve website performance

• Recommend products based on preferences

Users can manage or disable cookies via browser settings, but certain website features may not function properly if cookies are disabled.

6. How We Use Your Data

Your data is collected and processed for the following purposes:

1. Order Fulfillment – To confirm, process, and deliver your orders.

2. Customer Support – To respond to your queries and resolve issues.

3. Marketing & Promotions – To send updates, offers, and personalized recommendations (only if you opt-in).

4. Security – To prevent fraud, unauthorized transactions, and misuse of services.

5. Website Enhancement – To analyze user behavior and improve site experience.

7. Data Sharing and Disclosure

7.1 Permissible Disclosures

We may share your data with:

• Service Providers – For payment processing, logistics, and marketing support

• Affiliated Entities – Within our business group to improve services

• Legal Authorities – Where required by applicable law or regulations

7.2 Third-Party Responsibilities

All third-party vendors we work with are contractually required to:

• Follow strict data protection practices

• Use the information only for authorized purposes

• Maintain confidentiality and security of shared data

8. Data Security

We implement strong technical and organizational measures to safeguard your data, including:

• SSL encryption for secure data transmission

• Restricted access controls to sensitive data

• Regular audits and monitoring to identify potential vulnerabilities

Despite our best efforts, no system is completely secure. By using our website, you acknowledge certain inherent security risks on the internet.

9. Data Retention and Deletion

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Upon request, you can ask us to delete your personal data by contacting us at support@mangalorestore.online.

• Certain transaction and tax-related records may be retained longer to comply with legal requirements.

10. Your Rights

You have the following rights regarding your personal data:

• Right to Access – Request a copy of your personal data.

• Right to Rectify – Correct inaccurate or incomplete information.

• Right to Restrict – Limit the processing of your data in certain cases.

• Right to Opt-Out – Unsubscribe from marketing communications at any time.

• Right to Withdraw Consent – Revoke your consent for data processing whenever you choose.

11. Payment Processing

• Payments made on MangaloreStore.Online are processed securely using trusted third-party payment gateways.

• We do not store your full payment details on our servers.

• All payment transactions are encrypted and comply with PCI-DSS security standards.

12. Third-Party Service Providers

We engage reputable third-party providers for:

• Payment processing

• Order delivery and logistics

• Email campaigns and analytics

These service providers are required to follow strong data protection practices and are granted access only to data necessary for service delivery.

13. Data Breach Protocol

In the event of a data breach:

• We will promptly investigate the issue

• Notify affected users within 72 hours (if legally required)

• Take corrective measures to prevent recurrence

14. International Data Transfers

In certain cases, your data may be processed or stored in countries outside India. Where such transfers occur, we ensure appropriate safeguards are implemented to maintain compliance with applicable data protection laws.

15. Cookies Policy

We use cookies for:

• Enhancing shopping experiences

• Analyzing website performance

• Displaying personalized offers and ads

You may disable cookies via browser settings, but some functionalities may be impacted.

16. Updates to This Policy

MangaloreStore.Online reserves the right to modify or update this Privacy Policy at any time. Updates will be published on this page, and continued use of the website after changes constitutes acceptance of the revised terms.

17. Limitation of Liability

MangaloreStore.Online is not liable for:

• Unauthorized access caused by user negligence

• Security breaches due to factors beyond our control

• Loss or misuse of data by third-party services outside our scope

18. Acceptance of This Policy

By accessing or using www.mangalorestore.online, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

19. Contact Information

For any queries, complaints, or privacy-related concerns, please contact: